Withdrawal policy

Template text for the demo shop – not legal advice. Replace it with your own, checked policy.

Right of withdrawal

You may withdraw from this contract within fourteen days without giving any reason. The period starts on the day you received the goods.

To withdraw, tell us (Blütenwerk Demo GmbH, Musterstraße 7, 12345 Musterstadt, Germany) of your decision by a clear statement.

No right of withdrawal

There is no right of withdrawal for goods that perish quickly, such as cut flowers and bouquets, nor for bouquets tied to your own design (§ 312g (2) nos. 1 and 2 BGB).

Effects of withdrawal

We refund all payments, including delivery costs, within fourteen days of receiving your withdrawal.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• To [the shop’s name, address and e-mail address, see the legal notice]:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.

Or simply: in the app, tap “Withdraw from contract” under “Account” or on your order. You get a receipt by e-mail at once.